Although treatment for blocked tear ducts can be carried out through an external dacryocystorhinostomy, commonly known as the traditional surgery, it does involve an incision on the side of the nose. The surgeon must cut through the skin and muscle at the inner aspect of the lower eyelid to perform an osteotomy (removal of bone) of about 1.5 cm in order to create a new passage way between the lacrimal sac and the nose. However, this results in permanent scarring and a longer recovery time.
 
Ophthalmologists, therefore, will generally recommend the newer surgical technology which, in addition to leaving no visible scarring, also allows patients to heal and recover much more quickly. This type of surgery employs the use of a microscopic camera known as an endoscope and other instruments which are inserted through the nasal opening to the tear duct system. Surgery can then be performed to create a pathway for drainage from the eye to the inside of the nose. This method uses flap suturing techniques to create a new, direct and permanent passage way between the lacrimal sac and the nose. This new route bypasses the duct that empties into the nose (nasolacrimal duct), which is the most common site of blockage, and allows tears to drain directly into the nasal cavity. A silicone stent is then inserted and can be left in the nasal vestibule, to be removed approximately four weeks later. 
 
An endoscopic dacryocystorhinostomy (endoscopic DCR) procedure must only be carried out by an ophthalmologist who has received specialized training, called oculoplastic specialist, and has a high level of experience. 

In order to be sure that a patient’s watery eye symptoms are indeed due to blocked tear ducts, the ophthalmologist will carry out a diagnosis using a technique known as lacrimal irrigation, which includes the following steps:
 

• Topical anesthetic is administered to the patient’s eye.
• The doctor dilates the puncta. 
• Irrigation (flushing sterile liquid through the duct and into the nose) is then carried out to ensure the duct is open and that any blockage has been removed. 

In cases where the patient’s lacrimal system is functioning normally, the sterile fluid will pass freely through to the nose. The patient will have a salty or bitter taste in the back of their throat. If, however, the patient’s tear duct is restricted or blocked, the liquid will be unable to drain down freely or may flow slower than normal, and there will be regurgitation of the liquid through the punctum. 
 
This method, in addition to confirming the cause of the condition, can also help to determine the location of the blockage, indicating whether the blockage is in the nasolacrimal duct, the puncta, or the lacrimal sac. It can also help to identify the degree of the blockage as well.  
 
After endoscopic DCR surgery (which should take approximately 45 minutes to 1 hour), the patient is recommended to stay in the hospital overnight in order to sleep off the effects of the anesthesia. Some patients may experience a slight swelling or bruising and may feel as if they have a cold for about 3-5 days. Doctors will usually prescribe antibiotic medication to be taken for approximately one week following surgery, along with eye drops and nasal spray to help cleanse the eyes and nose. They can be self-administered at home and are required to be used for about one month following surgery. An eye patch is not required for the patient to wear at home.