Our Vision/Mission and Values

VISION

Bumrungrad International Hospital aims to be the most trusted healthcare and wellness destination

MISSION

Deliver excellence in clinical services
Transform hospital operation with innovation and advanced technologies
Build a strong foundation for growth and sustainability

CORE VALUES

• Inclusion         
• Agility
• Innovation
• Caring

 

Patient and Staff Safety Statement

           Everyone at Bumrungrad Hospital PCL has a responsibility to prevent errors and enhance safety of the customers and colleagues. The Hospital Executive Committee – Working Board has the utmost responsibility of directing the safety policy in line with its commitments. The Hospital Leadership has the responsibility to oversee, guide and implement the safety plan operations until goals are achieved. This means that all hospital personnel have a shared responsibility in establishing the international safety standards; thus shall promptly report all safety-related matters without concern of a negative impact in accordance to our Safety Policy as Safety is the core of our business and essential to the success and  credibility of our organization.

             We, at Bumrungrad, believe that: 

             1.   Nothing is more important than the safety of our customers and personnel.
             2.   Safety shall never be compromised.
             3.   All errors can be controlled and are preventable.
 

Quality Statement

Bumrungrad Hospital PCL is committed to providing “World Class” standard services by 

• Integrating the Malcolm Baldrige National Quality and Magnet criteria as the framework to achieve the organization's overall performance goals. 
• Risk-based thinking. 
• Delivering evidence-based care and treatment. 
• Continuous improvement through innovation. 
• Benchmark and validating our performance with nationally and internationally recognized accrediting and quality certification bodies such as the Joint Commission International (JCI), Advanced Hospital Accreditation (AHA), Global Healthcare Accreditation (GHA) and the College of American Pathologists (CAP). in order to build trust to our patient for Excellence in Patient Care Safety & Quality as the High Reliability Organization (HRO). 
   

Environmental Statement

Bumrungrad Hospital PCL aims to protect the environment; conserve energy and natural resources by supporting various activities to maintain the safety and health of the organization and community sustainably. 

Environmental Statement Guiding Principles

1. The hospital is committed to full compliance with all applicable laws, regulations, and relevant standard requirements, including rigorous supervision and ongoing follow-up, to guarantee proper and appropriate adherence and to ensure transparency with the public. 
2. The hospital will operate responsibly by establishing environmental management policies and collaborating with communities and other organizations to promote sustainable development, focusing on energy management, water management, waste management, and greenhouse gas management. 
3. The hospital will cultivate awareness and promote knowledge among its personnel and contract parties to foster consciousness in environmental preservation and restoration, energy conservation, and natural resource preservation, all aimed towards sustainability and carbon footprint reduction.